Groupware Technology and Software Reuse

Computer-Supported Cooperative Work (CSCW) is a research field concerned with the design and implementation of systems to support cooperative work. Such systems are usually called Groupware. Although Software Reusability (SR) is not commonly mentioned as an issue in the CSCW community, there are some obvious overlaps in design issues and methodologies.\ud In this paper I will argue that reusability issues are of particular importance to groupware technology and relate our experiences in this matte

Parallel on-line parsing in constant time per word

An on-line parser processes each word as soon as it is typed by the user, without waiting for the end of the sentence. Thus, in an interactive system, a sentence will be parsed almost immediately after the last word has been presented.\ud \ud The complexity of an on-line parser is determined by the resources needed for the analysis of a single word, as it is assumed that previous words have been processed already. Sequential parsing algorithms like CYK or Earley need O(n2) time for the nth word. A parallel implementation in O(n) time on O(n) processors is straightforward. In this paper a novel parallel on-line parser is presented that needs O(1) time on O(n2) processors

User-Oriented Authorization in Collaborative Environments

Access rights for collaborative systems tend to be rather complex, leading to difficulties in the presentation and manipulation of access policies at the user interface level. We confront a theoretical access rights model with the results of a field study which investigates how users specify access policies. Our findings suggest that our theoretical model addresses most of the issues raised by the field study, when the required functionality can be presented in an appropriate user interface

A Learning Perspective on Groupware Implementation

We propose to look at the implementation of groupware from a learning perspective. In this paper we motivate this view and outline our research model. Research questions of the project are: What are the influential characteristics of learning for the implementation of groupware? And: how can this implementation process be improved

The Role of Group Learning in Implementation of a Personnel Management System in a Hospital

A new HR system was introduced in a Dutch hospital. The system implied collaborative work among its users. The project planning seemed to be reasonably straightforward: the system's introduction was intended to take place gradually, including pilots in different departments and appropriate feedback. After some time, the system was successfully adopted by one group of users, but failed with another. We conceptualize the implementation process of groupware as group learning to frame the adoption of the system, and analyze the qualitative data collected during the longitudinal case study. We found that in the user group with strong group learning, adoption of the system occurred effectively and on time. In another user group with rather weak group learning, the use of the system was blocked after a short time. The results provided a first confirmation of our assumption about the importance of group learning processes in the implementation of groupware

Two Case Studies of Subsystem Design for General-Purpose CSCW Software Architectures

This paper discusses subsystem design guidelines for the software architecture of general-purpose computer supported cooperative work systems, i.e., systems that are designed to be applicable in various application areas requiring explicit collaboration support. In our opinion, guidelines for subsystem level design are rarely given most guidelines currently given apply to the programming language level. We extract guidelines from a case study of the redesign and extension of an advanced commercial workflow management system and place them into the context of existing software engineering research. The guidelines are then validated against the design decisions made in the construction of a widely used web-based groupware system. Our approach is based on the well-known distinction between essential (logical) and physical architectures. We show how essential architecture design can be based on a direct mapping of abstract functional concepts as found in general-purpose systems to modules in the essential architecture. The essential architecture is next mapped to a physical architecture by applying software clustering and replication to achieve the required distribution and performance characteristics

Mission 2 Solution: Requirements Engineering Education as a Central Theme in the BIT Programme

Design of integrated business-IT solutions is the main theme in the Business Information Technology programme (BIT) at the University of Twente. Our mission is to teach students to design solutions that are needed instead of solutions that are asked for. This makes requirements engineering an essential part of our education in business-IT alignment. Integration of requirements engineering (RE) in several courses is combined with challenging the students by authentic cases, taken from business practice, in which they have to apply theory and train their competences. This combination results in reflection as well as in RE experience and insight in the importance of requirements analysis. \ud In this position paper we outline how RE is integrated in the BIT programme and we discuss the project course BIT Ltd in more detail